Privacy Policy

Information Collection and Use

We will only disclose your personal information to third parties where it is necessary to process your order and may share it with other companies in the same Group as The Chair Doctor. Information collected on this site will not be sold or rented to others.


We collect information from you when you register on our site or place an order. Customers must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with a customer.


A cookie is a piece of data stored on the customer’s hard drive containing information about the user. For instance, by setting a cookie on our site, users will not have to provide address details each time they order and the shopping basket can remember products purchased at an earlier time. Cookies are stored on the customer’s computer only. We have no access to their content.


We take security seriously so that you can purchase products from us in complete confidence. Your communication with our server is secure, so your personal details (including credit or debit card details) are protected when you transmit them to us.
If you have any questions about the security at our website, you can send an email to

If you are still unsure about ordering over the Internet, please contact us on (08) 9248 4599 or If you wish to purchase products shown on our website without disclosing your credit or debit card details over the Internet, you can do so by paying by bank transfer or phoning through your credit or debit card details. You may also use the Pay Anybody function on your internet banking and enter our account details for a direct transfer of money.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect and how we use it.

By submitting your personal information to us you consent to our collection and use of the information as set out in this Privacy Policy.

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